Quote Peter F.Drucker
The quality of a product or service is not what the supplier offers.
Do you get the receiver and what you pay for.
A product is not synonymous with quality because it is difficult to manufacture or because they cost too much money, as manufacturers typically believe. This is incompetence.
Buyers pay only for the part that is practical and gives them value. And that's just quality.
Peter F. Drucker
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that's not a date, is a paragraph
Well, but he is right in what he says,:-p
He said a friend of mine.
It is the appointment of a paragraph ...
And yes, although this time not discover anything new, Drucker has more reason than a saint. On the net there are some must-read his books.